• Merchandise may be returned within 30 days from the date your order shipped for a gift card code that will be sent to the e-mail address provided on that order at checkout. 
• Complete the return form HERE. 
• All returned items must remain un-washed and un-worn and with the original tag(s) attached to the clothing.
• All sale items, personalized items and gift cards are FINAL SALE and cannot be returned or exchanged.
• The customer is responsible for the shipping and handling of any returned item(s). Please note the tracking number if applicable.
• Original shipping fees are non-refundable. 

*Please allow 5-7 business days to process your return once it is received at our warehouse. Please note that during and around sales and holidays, returns will be delayed. 

All we need you to do is fill out the return form and the pack your original receipt and the item you are returning. We’ll take it from there!  Don’t forget that your original shipping cost is non-refundable.

Click HERE for our Return Form 

Once your return is delivered to us, our team will put all of your information into the system as quickly as we can!  Please allow 5 to 7 business days for your gift card to be issued via email. The automated email will be sent to the email address used to place the order. 

If you have received an Embroidered Edge item as a gift that does not work for you or your little one, no worries! We are happy to help you process the item(s) as a return or an exchange in accordance with our return policies. Returns are typically processed for store credit to the original email on the order. If you would prefer the gift card be sent to you rather than the original buyer, please note this on the return form. Please make sure that you note the original customer’s name and email address on the form if you are not able to locate the order number.

We have a limited number of styles featured on the site and, because of this, we can’t guarantee a size or style will be available for an exchange. If the size or style you need is no longer available, we will issue you a gift card for the amount of your order.

Click HERE to request an exchange.

Sometimes things happen and you need to make changes or cancel your order.We totally understand and are here to help, but you must contact us immediately. Once we have processed and shipped your order, we are unable to make any changes.

Gift cards are non-refundable and expire 1 year from date of purchase.